Marketing Host (Many Vacancies) (Macau 5 Star Award Winning Classic Casino Hotel & Resort)
Client's Description : You will serve as the glamorous signature ambassador at the gaming floor of our client, a 5-star renowned casino hotel that bears the prestigious brand name. Your duties will be important - it is to upkeep guests', especially the VIP's loyalty and retain them for more business. You will be an important host to maintain guests' relationship and market them a range of benefits, provide them passionate services to make their visit a distinctive and unique experience !
Location : Macau
- Identify and attract resort guests from both inside and outside hotel.
- Assist and support in planning and participating in player development events and promotional activities on the Main Floor.
- Generate promotional ideas to attract more new Hotel Club Card members / more new players.
- Hand out complimentary gifts, according to Company rules, to help build and maintain guest loyalty.
- Attend regular department briefings and share relevant information.
- Be alert and advise Manager of any suspicious activities, special player requests and disputes.
- Know and understand all the resort’s facilities and services.
- Assist and perform duties assigned by the Manager of Marketing
- Greet guests in a warm, welcoming and courteous manner
- Address players’ requests and handle complaints promptly and to their satisfaction
- Customer service and previous casino marketing experience preferred
- Bachelor degree or equivalent
- Good Cantonese and Mandarin; English an advantage
- Proficient in MS Office and typing skills (English and Chinese)
- MOP $ 12,000 /month + MOP 500 housing allowance around RM4,900 + OT + Tips + relocation tickets, duty meals, training, in house clinic+ Other 5- Star Hotel Standard benefits (Medical, Insurance)
Interested? (Interview NOW)
+6016 227 1288
+603 2116 5618
Please visit our website: www.hostesolutions.com